PRIVACY POLICY

1. Introduction

NeuroDrift Inc. (“NeuroDrift”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

• visit neurodrift.ai (the “Site”),

• contact us via forms, email, or other channels, or

• interact with any online demos or Services we expose through the Site.

This Policy applies globally, with additional rights for individuals in certain jurisdictions (e.g., EU/EEA, UK, California) described in Section 10.

2. Who We Are

Controller:
NeuroDrift Inc.
8 The Green, Ste A
Dover, DE 19901
USA

Contact email: connect@neurodrift.ai

For some enterprise services, we may act as a data processor (service provider) on behalf of our clients, who remain responsible for their own privacy notices and legal bases. In those cases, our processing of personal data is governed by our agreement with the relevant client.

3. Information We Collect

We may collect and process the following types of information:

3.1 Information You Provide Directly

• Contact details: name, email address, phone number, company, role.

• Business information: details about your organization, project requirements, use cases.

• Communications: messages you send us via forms, email, or other channels.

• Demo or trial data: any content you input into our demos or test environments (e.g., prompts, text, or, in some cases, sample audio).

3.2 Automatically Collected Information

When you visit the Site or interact with online Services, we may automatically collect:

• Log data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.

• Usage data: how you interact with our Site and Services (clicks, sessions, feature usage).

• Device data: device type, screen resolution, language settings.

• Cookies and similar technologies: small files stored on your device to remember preferences, improve performance, and analyze traffic. See Section 6.

3.3 AI/voice interaction data (if applicable)

If you interact with any AI, chat, or voice demo:

• Input data: text prompts, chat messages, or voice inputs.

• Output data: generated responses, transcripts, and logs of interactions

3.4 Automatically Collected Information

We may receive information about you from:

• our clients (e.g., if your employer is our client),

• third-party tools used for analytics, CRM, or communication, or

• publicly available sources such as professional profiles.

We will handle such information in accordance with this Policy and applicable law.

4. How We Use Your Information

We use personal information for the following purposes:

4.1 To operate and provide the Site and Services

• Hosting and maintaining the Site.

• Enabling demos, trials, and service functionality.

• Providing technical support and responding to inquiries.

4.2 To communicate with you

• Responding to your messages, requests, and questions.

• Sending service-related notifications, updates, and administrative information.

• Discussing potential or ongoing engagements.

4.3 To improve and secure our Services

• Monitoring performance and usage to improve the Site and Services.

• Debugging, troubleshooting, and detecting errors.

• Enhancing security, detecting fraud or abuse, and preventing unauthorized access.

4.4 For business operations

• Managing contracts and client relationships.

• Accounting, billing, and record-keeping.

• Evaluating and developing new products and features.

4.5 For legal and compliance purposes

• Complying with applicable laws and regulations.

• Responding to lawful requests from authorities.

• Enforcing our Terms and protecting our rights, safety, and property (and those of others).

5. Legal Bases for Processing (EU/EEA/UK)

Where GDPR or similar laws apply, we rely on one or more of the following legal bases:

• Performance of a contract: For example, when we process data to provide Services to our clients or respond to your requests.

• Legitimate interests: Such as improving our Site and Services, ensuring security, and managing our business, where these interests are not overridden by your rights.

• Consent: For certain cookies, marketing communications, or specific forms of data collection where required.

Legal obligations: Where processing is necessary to comply with legal or regulatory requirements.

6. How We Share Your Information

We do not sell your personal information. We may share information with:

6.1 Service providers / vendors

Trusted third parties that help us operate our business and deliver the Site and Services, such as:

• hosting and cloud infrastructure providers,

• communication and email tools,

• analytics and monitoring services,

• professional advisors (e.g., legal, accounting).

These providers process personal data only on our instructions and under appropriate data protection agreements.

6.2 Clients (when acting as processor)

When we process data on behalf of a client, we may share relevant data with that client as part of the Services.

6.3 Affiliates and corporate transactions

We may share information with our subsidiaries, affiliates, or in connection with a merger, acquisition, sale of assets, or similar transaction, subject to appropriate confidentiality protections.

6.4 Legal and safety reasons

We may disclose information when we believe in good faith that it is necessary to:

• comply with a legal obligation or lawful request,

• protect the rights, property, or safety of NeuroDrift, our users, clients, or the public, or

• detect, prevent, or address fraud, security, or technical issues.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

• remember your preferences,

• analyze how the Site is used, and

• improve performance and user experience.

You can typically control cookies through your browser settings, including blocking or deleting them. However, some features of the Site may not function properly if certain cookies are disabled.

Where required by law, we will request your consent before placing non-essential cookies.

8. Data Retention

We retain personal information only for as long as necessary to:

• fulfil the purposes described in this Policy,

• comply with legal, tax, or accounting requirements, and

• resolve disputes and enforce our agreements.

Retention periods may vary depending on the type of data and context of processing. When information is no longer needed, we will delete or anonymize it in a secure manner, unless retention is required by law.

9. Data Security

We implement appropriate technical and organizational measures designed to protect personal information from:

• unauthorized access or disclosure,

• accidental loss or destruction, and

• misuse or alteration.

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

If you believe your interaction with us is no longer secure, please contact us immediately at connect@neurodrift.ai.

10. International Data Transfers

NeuroDrift is a US-based company, and personal information may be processed and stored in the United States and other countries where our service providers operate.

These locations may have data protection laws that differ from those in your jurisdiction. Where required by law, we implement appropriate safeguards for international transfers, such as:

• standard contractual clauses approved by applicable regulators, or

• other lawful mechanisms for cross-border data transfers.

11. Your Rights (Depending on Your Jurisdiction)

Your rights over your personal information will depend on your location and applicable law. Subject to those laws, you may have rights to:

• Access your personal data and obtain a copy.

• Rectify inaccurate or incomplete data.

• Erase your data (right to be forgotten) in certain circumstances.

• Restrict or object to certain types of processing.

• Data portability – receive your data in a structured, commonly used, and machine-readable format.

• Withdraw consent where processing is based on consent (without affecting prior lawful processing).

• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at connect@neurodrift.ai. We may need to verify your identity before responding to your request.

If you are in the EU/EEA or UK, you also have the right to complain to a supervisory authority in your country of residence or work.

12. Children’s Privacy

The Site and Services are not intended for children under the age of 16 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us at connect@neurodrift.ai, and we will take appropriate steps to delete it.

13. Third-Party Sites and Services

The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those sites or services.

We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

• post the updated version on this page, and

• update the “Last updated” date at the top.

Your continued use of the Site or Services after the updated Policy becomes effective indicates your acceptance of the changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

NeuroDrift Inc.
8 The Green, Ste A
Dover, DE 19901
USA
Email: connect@neurodrift.ai